This Trade Policy ("Policy") establishes the rules and procedures governing trading activities on the Crypto Matrix platform. It applies to all users engaged in the buying, selling, or exchanging of digital assets through our Services.
By using the trading functionalities of Crypto Matrix, you agree to comply with this Policy in its entirety.
Crypto Matrix operates 24 hours a day, 7 days a week, including weekends and public holidays.
Scheduled maintenance or unexpected downtime may result in temporary unavailability. Users will be notified in advance whenever possible.
Crypto Matrix supports the following order types:
Market Orders: Execute immediately at the best available price.
Limit Orders: Execute at a specific price or better.
Stop Orders: Trigger a market order when a set price is reached.
Stop-Limit Orders: Trigger a limit order when a set price is reached.
Trailing Stop Orders (if applicable): Automatically adjust with favorable market movements.
Users must understand the risks and behavior of each order type before placing trades.
Orders are matched based on price-time priority.
A limit order will only be executed if the market price meets the limit conditions.
Once an order is matched, it becomes a binding contract and cannot be cancelled.
Partial fills may occur depending on market conditions.
Crypto Matrix lists a curated selection of digital assets.
The availability of trading pairs may vary by jurisdiction.
Listing or delisting decisions are at the sole discretion of Crypto Matrix and may be based on legal, technical, or risk assessments.
To trade on Crypto Matrix, you must:
Complete the required Know Your Customer (KYC) verification process.
Maintain a funded account with sufficient balances to support trades and fees.
Acknowledge all trading involves risk and is subject to market volatility.
Trade settlements are immediate once an order is filled.
Crypto Matrix may impose withdrawal holds for anti-fraud, AML, or security reasons.
Fiat withdrawals may be subject to banking hours and third-party delays.
Crypto Matrix may apply trading limits, including:
Per-order and daily trade size limits
Deposit and withdrawal caps
Leverage limits for derivatives products (if offered)
Limits vary based on account verification level, jurisdiction, and market risk.
Crypto Matrix may offer margin or leveraged trading subject to eligibility.
Users must maintain required collateral and agree to liquidation terms.
Failure to maintain sufficient margin may result in automatic liquidation without prior notice.
The following activities are strictly prohibited:
Market Manipulation: Including wash trading, spoofing, or front-running.
Insider Trading: Using confidential or non-public information for personal gain.
Layering and Quote Stuffing
Abuse of latency or system vulnerabilities
Use of bots or automated trading without express permission
Violations may result in account suspension, termination, and reporting to authorities.
In the event of a technical error or system failure, Crypto Matrix reserves the right to:
Cancel erroneous trades.
Reverse settlements.
Adjust account balances to correct errors.
Users must promptly report any suspected trading errors or irregularities.
Trading fees are assessed per transaction and are outlined in the Fee Schedule.
Additional charges may apply for advanced order types or high-frequency trading.
Crypto Matrix reserves the right to change its fee structure with reasonable notice.
All trades are subject to Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) regulations.
Suspicious transactions may be frozen, investigated, or reported without prior notice.
Users are solely responsible for reporting and paying applicable taxes on their crypto transactions.
Crypto Matrix may provide transaction records but does not offer tax advice.
Crypto Matrix may suspend or terminate your trading access for any of the following reasons:
Violation of this Policy or the Terms of Service.
Detection of suspicious, fraudulent, or illegal activities.
Failure to comply with KYC/AML requirements.
Crypto Matrix may revise this Trade Policy at any time. Updates will be posted on our website, and users are encouraged to review the Policy periodically.
For questions or concerns related to this Trade Policy, contact our support team at: